Privacy policy

1. Who we are

FitPlay Solutions (“we”, “us”) operates this website. Our registered entity is [REGISTERED ENTITY NAME], at [REGISTERED ADDRESS]. For any privacy question, contact us at shantanu@fitplaysolutions.com.

2. What we collect

We collect only what you give us:

• Enquiry details. When you submit the contact form we receive your name, email address, company name (if given), the topic you select and your message.
• Email correspondence. Anything you send us directly by email.
• Technical data. Standard server and hosting logs such as IP address, browser type and pages requested, kept by our hosting provider for security and reliability.

We do not run advertising trackers on this website, and we do not buy or sell personal data.

3. Why we use it

• To answer your enquiry and quote for work.
• To deliver and support orders you place with us.
• To keep the website secure and working.
• To meet accounting and legal obligations.

Our lawful basis is your consent when you submit the form, and our legitimate interest in responding to business enquiries and running the site securely.

4. Who else sees it

We share data only with service providers who help us operate:

• Our hosting provider, which serves this website and keeps operational logs.
• Resend, which delivers the email generated by the contact form.
• [ANY OTHER PROCESSOR] — list anything else you add, such as analytics or a CRM.

These providers may process data outside India. We disclose data to authorities only where the law requires it.

5. How long we keep it

Enquiries are kept for [RETENTION PERIOD] so we can follow up and keep a record of quotes. Records tied to an actual order are kept as long as tax and accounting law requires. You can ask us to delete your data sooner.

6. Your rights

Subject to applicable law, including India’s Digital Personal Data Protection Act, you may ask us to:

• tell you what data we hold about you;
• correct anything inaccurate;
• delete your data where we have no need to keep it;
• withdraw consent you previously gave;
• raise a grievance about how we handled your data.

Write to shantanu@fitplaysolutions.com. Our grievance officer is [GRIEVANCE OFFICER NAME], reachable at [GRIEVANCE OFFICER EMAIL]. We aim to respond within 30 days.

7. Cookies

This website sets no advertising or analytics cookies. If that changes we will update this page and add a consent banner before any non-essential cookie is set.

8. Security

The site is served over HTTPS and access to enquiry data is limited to staff who need it. No system is perfectly secure, but we take reasonable technical and organisational measures to protect your information.

9. Changes

We may update this policy. The date at the top always shows the current version.