Terms & conditions

1. These terms

This website is operated by [REGISTERED ENTITY NAME] trading as FitPlay Solutions, at [REGISTERED ADDRESS]. By using the site you accept these terms. If you do not accept them, please do not use the site.

2. What this site is

The site describes our products and services. Nothing on it is a binding offer. Product photographs, descriptions and any indicative prices are for illustration; colours and finishes vary between batches and between screens.

3. Quotes and orders

• A quote is valid for [VALIDITY PERIOD] unless we state otherwise, and depends on stock and material costs at the time.
• An order is confirmed only when we accept your written purchase order and receive any agreed advance payment.
• Production begins after you approve the sample or artwork proof. Changes after approval may change the price and the delivery date.
• Custom-branded goods cannot be resold, so approved orders cannot be cancelled once production has started.

4. Your artwork

You confirm that you own, or are licensed to use, every logo and design you send us, and that our using it to fulfil your order infringes nobody’s rights. You agree to cover any third-party claim arising from artwork you supplied. We reproduce artwork as approved and are not responsible for errors present in files you signed off.

5. Quantities and quality

Printed and manufactured runs carry a tolerance of [TOLERANCE, e.g. plus or minus 5%] on quantity, and we invoice the quantity actually delivered. Report shortages, damage or defects in writing within [INSPECTION WINDOW] of delivery so we can inspect and replace the affected goods.

6. Payment

Payment terms are [PAYMENT TERMS]. Prices exclude GST and delivery unless stated. Overdue amounts may attract interest at [INTEREST RATE]. Goods remain our property until paid for in full.

7. Delivery

Delivery dates are estimates given in good faith. We are not liable for delays outside our reasonable control, including courier failure, customs, supplier shortages or events of force majeure. Risk passes to you on delivery.

8. The client portal

Portal accounts are issued to named users. Keep your credentials confidential and tell us at once if you suspect misuse. You are responsible for orders placed through your account. We may suspend access for misuse or non-payment.

9. Intellectual property

The site, its text, layout and our branding belong to us. Your trademarks remain yours. Neither party may use the other’s marks publicly without written permission — including our use of your logo in our portfolio or on this website.

10. Liability

Nothing here limits liability that cannot be limited by law. Subject to that, our total liability for any order is capped at the amount you paid for that order, and we are not liable for indirect or consequential loss, including lost profit or lost goodwill.

11. Governing law

These terms are governed by the laws of India. The courts of [CITY] have exclusive jurisdiction over any dispute.

12. Contact

Questions about these terms: shantanu@fitplaysolutions.com.